WhatsApp Support
Our primary and fastest support channel. Message us on WhatsApp and get a response from a real person.
Available: Monday to Saturday, 9:00 AM - 7:00 PM IST
Support
How We Support Your School
We believe support should be simple, human, and fast. Whether you need help setting up your school or have a billing question, our team is here for you.
Support Channels
Choose the way that works best for you. We respond to every message personally.
Email Support
Send us a detailed message and we will respond within 24 hours on working days.
Response time: Within 24 hours
Phone Support
Call us directly during working hours for urgent issues or quick questions.
Available: Monday to Saturday, 9:00 AM - 7:00 PM IST
What We Help With
Our support team can assist you with the following areas.
School Onboarding
We help you get your school set up on Manage from scratch. This includes creating your account, configuring classes, and adding initial data.
Adding Data
Need help adding students, teachers, fee structures, or timetables? Our team can guide you step by step or do it for you.
Login Issues
If you or your staff are unable to log in, we will help you reset credentials and restore access quickly.
Billing Questions
Have a question about your subscription, payment, or invoice? We will clarify everything and help resolve any billing concern.
Cancellation Requests
Want to cancel your subscription? Contact us via any channel and we will process your request. See our Cancellation Policy for details.
Need Help Right Now?
Our team is ready to assist you. Reach out on WhatsApp for the fastest response.